Shipping Policy
At CurooWell (curoowell.com), all of our products are 100% digital downloadable resources.
Because we do not manufacture, package, or ship physical products, this policy explains how our digital fulfillment process works.
1. No Physical Shipping or Delivery Fees
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Zero Shipping Costs: Since all products are delivered electronically, there are no shipping fees, handling charges, or postal taxes added to your order at checkout.
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No Physical Delivery: You will not receive any physical boxes, paper prints, or packages in the mail.
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Global Access: Our digital products are available for purchase and immediate download worldwide, without customs delays, international shipping fees, or geographical restrictions.
2. Delivery Method & Timelines
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Instant On-Screen Access: As soon as your payment is processed, you will be automatically redirected to an order confirmation screen featuring direct, clickable download links for all purchased items.
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Automated Email Delivery: Within 2 to 5 minutes of completing your order, an automated receipt and confirmation email containing your secure download links will be sent to the email address provided at checkout.
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File Formats: All digital assets are delivered in universal PDF or compressed ZIP file formats.
3. Download Limits & Link Access
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Lifetime File Retention: Once downloaded, your digital files are yours to keep on your device permanently. We recommend saving your downloads to a secure local folder or cloud storage immediately after purchase.
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Re-Download Security: For security purposes, download links sent via email may have a standard limit on active clicks or access duration. If your download link expires or you lose access to your saved files, contact customer support to receive a refreshed access link at no extra charge.
4. Troubleshooting Missing Downloads If you do not see your download email within 10 minutes of completing your purchase, please follow these quick steps:
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Check Spam & Filter Folders: Search your Spam, Junk, Promotions, or Updates folders.
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Verify Checkout Email: Ensure there was no typo in the email address entered during checkout.
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Search Your Inbox: Search for messages sent from
info@curoowell.com. -
Contact Support: If you still cannot locate your files, email us with your full name and order confirmation details, and we will manually resend your download links.
5. Contact Us If you have questions regarding digital delivery or need assistance accessing your files, please reach out to our team:
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Email: info@curoowell.com
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Website: curoowell.com
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Support Hours: Monday – Friday, 9:00 AM – 6:00 PM IST (Replies within 24 business hours)